We're here to help

Everything you need to know about our products and services

Explore By Categories

Find your solutions from the categories below

Get Started

PIN Code, Internet Access, and SIM Card.

Navigation

Home Screen, Quick Settings, Display Settings.

Migrating

Contacts, Photos, Videos, and Calendar.

Apps

Learn how to update, remove, or install new apps.

Backup

Learn how you can backup your privacy phone.

Troubleshooting

Having SIM connection issues, check here for solutions.

Popular Articles

NINJAPHONE: Getting Started

Welcome to the Unchained family! You have now joined thousands of others who have taken..

01: Accessing Your Phone (PIN code)

Please follow the steps listed below to access your newly received phone: Note: Make sure..

04: Migrating (iPhone/Android)

The privacy phones are de-googled by default. This means that you can’t follow the traditional..

05: Install/Update/Manage Apps

The Privacy Phones are de-Googled by default.This guide will walk you through how to install,..

02: Internet Access & SIM Card

People are free to choose on their own the method when deciding how to connect..

5.2: App Manager: Aurora

In the previous section, we explained what Aurora is, why it is important, and why..

Frequently Ask Questions

Find your solutions from the categories below

Are these phones covered by warranty?

Do you offer a cell service?

How do I know that you didn't put spyware on the phone?

If I change my mind, can I return the phone?

Is it legal to have a privacy phone?

Is the phone safe?

What apps can I run?

What Operating System (OS) do you use?

What privacy apps are pre-installed?

Why is it important to replace the original OS?

Will the battery last as long?

What sim card do the phones take?